Subject matter
The present conditions of sale are intended to define the contractual relations between Eurotechni and the buyer and the conditions applicable to any purchase made through the Eurotechni merchant site, whether the buyer is professional or consumer.
The acquisition of a good or service through this site implies an unreserved acceptance by the purchaser of these terms of sale.
These conditions of sale shall prevail over any other general or special conditions not expressly approved by Eurotechni.
Eurotechni reserves the right to change its terms of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
Characteristics of goods and services offered
The products and services offered are those listed in the catalogue published on the Eurotechni website.
These products and services are available within available stocks.
For each product a specification and a technical sheet drawn up by the Eurotechni team is proposed based on the supplier's documentation. The buyer can download the technical sheet in pdf to keep it.
The photographs are not contractual, but the Eurotechni team applies to what they best represent the products.
Rates
The prices in the catalogue are prices in euro including VAT applicable on the day of the order; any change in the rate may be reflected in the price of the goods or services. Only professional customers have an HT display.
Eurotechni reserves the right to change its prices at any time, the prices applicable to the buyer will be those in force at the time of the order.
The prices indicated in the product sheets do not include delivery costs.
Geographical delivery areas
The online sale of the products and services presented on the site is reserved for buyers residing in the following countries: Metropolitan France, Corsica, Germany, Belgium, Luxembourg, Netherlands, Austria, Spain, Great Britain, Italy, Liechtenstein, Switzerland, Andorra, Croatia, Czech Republic, Denmark, Estonia, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Slovakia, Slovenia, Sweden, Norway, Greece, Finland, Bulgaria, Bosnia, Romania, Serbia. For other areas, it is necessary to contact the Eurotechni team.
Orders
To place your order, the buyer will have to carry out various steps:
- add products to cart
- validate your basket after verification
- choose the delivery method
- provide its billing and delivery contact details
- choose the method of settlement
- confirm the order
- effect payment
Confirmation of the order implies acceptance of these terms and conditions of sale, recognition of their full knowledge and waiver of their own terms and conditions of purchase or other conditions.
All the data provided and the recorded confirmation will be evidence of the transaction. Confirmation will be valid for signature and acceptance of the operations carried out.
The seller will communicate by e-mail confirmation of the registered order.
Withdrawal
The buyer has a withdrawal period of 14 days from delivery to inform the Eurotechni company of his decision to return, then he still has 14 days to make the return.
Any withdrawal must be made on the standard withdrawal form on the website which must be returned by email or by registered letter with acknowledgement of receipt. Eurotechni undertakes to make the repayment within 14 days of receipt of the returned property.
Payment methods
Payment must be made at the time of order. Payments will be made by credit card, transfer or via the Paypal secure system which uses the SSL protocol (Secure Socket Layer) in such a way that the information transmitted is encrypted by software and no third party can learn about it during transmission over the network.
In the case of a bank transfer, the costs, if any, incurred by the purchaser shall be borne exclusively by the purchaser.
The buyer will receive his invoice by email following the validation of his order.
Delivery
Shipments are made at the address indicated in the order form which can only be within the agreed geographical area.
The risk is borne by the purchaser from the moment the products left Eurotechni's premises. In case of damage during carriage, the reasoned protest must be made to the carrier within three days of delivery.
Delivery times are only indicative; if these exceed 30 days from the order, the sales contract may be terminated and the buyer refunded.
In the case of a delivery in DHL Express - 24h to 48h, the deadline is guaranteed order shipping from our premises (not from time of order), subject to availability of ordered items. In the case of an order placed after 10am French time, this period cannot be guaranteed.
Guarantee
All products supplied by the seller enjoy the legal guarantee provided for in articles 1641 et seq. of the Civil Code.
In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.
All claims, exchange or refund requests must be made by post at: Eurotechni – Racine ZA – BP10 – 63650 LA MANNERIE-LE-MONTEL within 30 days of delivery.
Liability
The seller, in the online selling process, is bound only by an obligation of means; its liability cannot be incurred for damage resulting from the use of the Internet such as data loss, intrusion, virus, breakdown of service, or other involuntary problems.
Intellectual property
All elements of the Eurotechni site are and remain the intellectual and exclusive property of Eurotechni.
No person shall be permitted to reproduce, exploit, rebroadcast, or use, in any capacity whatsoever, even partially, elements of the site, whether they are software, visual or audio.
Any single or hypertext link is strictly prohibited without an express written agreement from Eurotechni.
Personal data
According to the Law on Computer Science, Records and Freedoms of 6 January 1978, information of a nominative nature relating to purchasers may be processed automatically.
The automated processing of information, including the management of the e-mail addresses of the users of the site, was reported to the CNIL on 02 March 2015 registered under number 1839435 v 0.
Buyers may object to the disclosure of their contact information by informing Eurotechni. Similarly, users have the right to access and rectify data concerning them. See the page "Personal Data Management Policy." .
Archiving – Evidence
Eurotechni will archive purchase orders, transport proofs and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.
Eurotechni's computerized records will be considered by the parties as evidence of communications, orders, payments and transactions between the parties. The buyer may at any time delete his personal data by contacting Eurotechni by email.
Dispute resolution
These online sales conditions are subject to French law.
In the event of a dispute, jurisdiction shall be conferred on the competent courts of Clermont-Ferrand, notwithstanding a plurality of defendants or an appeal for security.
Integration of Youtube videos
The Eurotechni website includes videos (mounting tutorials, etc.) from the Youtube hosting platform. Find all the conditions of use of Youtube click here.